FAQs

How long will my pillow stay warm? 

Your pillow can stay warm for up to an hour. You may reheat the pillow for 30 seconds (If using the microwave).

Will my pillow lose its scent after reheating?

The pillow maybe be reheated several times without losing its scent. If you’re using the pillow 3 times a day, the scent should last for about 6 months. To seal the fragrance, we recommend storing your pillow in a recycled paper bag or closed container.

How do I warm my pillow?

Using a Microwave- Heat pillow between 30 second to a minute. Pillows were tested at 1000 watts microwave oven

Using a Crock Pot- Place pillow in the crock pot for 45 minutes (No more 250 degrees).

Check on the pillow every 10 minutes and turn the pillow over to ensure the filling warms evenly.

How do I care for my pillow?

Do not allow pillow to get wet. You may wipe your pillow with a damp cloth. Keep pillow away from dusk, seal your pillow away when not in use. Do not treat the pillow roughly or use as a toy. This may cause the pillow to tear.

Can children use the pillow? Yes! Test heated pillow’s temperature before placing it around or on children.

Can the pillow be used cold? Yes! Yes!  The pillow can be used as a cold pack after placing in the freezer. Can also work for cooling sunburn, inflammation, and hot flashes. DO NOT ALLOW PILLOW TO GET WET.